Payment by Phone
For access to our automated phone payment system, please call 720-898-7852. Please have your customer number and account number on hand.
To speak with a customer service representative please call 720-898-7070 Monday through Friday during normal business hours.
The City of Arvada does not restore water service after 5:00 p.m. If your water has been terminated due to non-payment of your utility bill please contact Utility Account Services during business hours which are Monday through Friday from 8:00 a.m. to 5:00 p.m. Payments must be received during business hours YOU MUST SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE at 720-898-7070 in order to have your water service restored, which will only be done during business hours.